Hi,
Issue we are facing is departments are using same sales order type.But approval path is different for same sales order type when created by different departments.How can we distinguish that to determine different workflow path.
Do we need to maintain a custom table to determine the workflow path?
Even if once it is approved any further change again workflow to be triggered.
Right now SAP mail is send to required approver user with sales order/contract no as attachment.Approver user change the user status (approve/reject) and again forward this mail to next approver user.But all these process is done manually.If one approver forgets to send an intimation mail to next approver,then approval process stops there as next user doesn't get information about the same.
Thanks,
Ebin